Qiscus Agent Copilot
An AI-powered solution supporting multiple LLMs, RAG, and Tools to assist agents in handling customer conversations efficiently.
H ello, I am Rahmad Afandi. Based in the heart of the digital revolution, I have spent the last decade architecting solutions that define the modern web. From legacy migrations to cutting-edge AI integrations, my mission remains constant: to build software that matters.
Currently serving as a Technical Lead, I orchestrate complex backend systems and mentor the next generation of engineers.
An AI-powered solution supporting multiple LLMs, RAG, and Tools to assist agents in handling customer conversations efficiently.
Developed critical ecosystem add-ons (Chatbot, WhatsApp, Email, Shopee, Tokopedia channels) that seamlessly integrate with the core Omnichannel platform.
Digital office management systems for Kementerian Luar Negeri & Kementerian Pemuda dan Olahraga.
Integrated management system for embassies, streamlining diplomatic and administrative processes.
Leading technical teams in building robust integrated solutions. Specializing in distributed systems and scaling conversation infrastructure.
Developed and optimized frontend applications for the omnichannel platform, ensuring high performance and user experience.
Driving technical strategy and product development for innovation-focused solutions.
Built enterprise-grade web applications for government and private sectors, handling both frontend and backend responsibilities.
Seasoned engineer available for complex system architecture and team leadership.
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